The digital environment has started a new era of business management. While giving access to a broad audience and unlimited development opportunities, it also creates a high level of competitiveness, which motivates companies to look for solutions to enhance their functioning. The two most widely used platforms acquired by businesses are SAP Commerce Cloud and Salesforce Commerce Cloud, which provide its clients with a wide range of features and tools.
Both solutions are big players in the modern e-market, leveraging the E-commerce performance. Let’s explore what features they offer to every client.
SAP Commerce Cloud, formerly SAP Hybris, is a cloud-native e-commerce solution widely used by B2B, B2C, and B2B2C business structures. SAP Commerce Cloud includes customer relationship management (CRM), order management, product data management, and shipping.
SAP Commerce Cloud enables customer interaction through various sales channels like e-shops, stores, mobile devices, mailing, call centers, etc. According to LeverX, a global SAP supplier, SAP Commerce Cloud is an efficient solution for small and medium-sized businesses that aim to manage sales and customer relationships and for big companies that want to extend their commerce potential without investing in new software.
The efficiency of SAP solutions depends on its developers’ skillfulness and expertise. Therefore, cooperating with companies like LeverX, whose proven track of successful projects makes them the leaders of SAP services on the market, is worth your investment.
SAP is a highly customizable e-commerce solution that allows clients to choose the modules according to their business needs without disrupting the primary system.
Personalized catalogs, multi-channel sales, and various pricing policies — SAP Commerce Cloud can handle complex requirements regarding B2B functioning.
Due to a service-oriented architecture, the integration with other applications, systems, and modules is performed seamlessly without losing data. SAP CC can be combined with SAP Warehouse management solution, giving businesses a better overview of their functioning.
Best cases for usage — complex E-commerce of B2B type, enterprise extension (provided by modular structure), multi-channel sales management.
Salesforce Commerce Cloud is a commerce platform that aims to automate business commerce processes, improve customer experience, and thus increase sales and business performance. Its platform is tailored according to the specific needs of every customer, helping to manage orders and customer experiences and receive all the data regarding the product and its movement to the customer. Salesforce Commerce Cloud can be integrated with other sub-applications — marketing automation and contact management, which help to manage the sales process from one platform.
The best cases for usage are:
Selection of the right E-commerce platform is crucial for the successful functioning of any online business. SAP Commerce Cloud and Salesforce Commerce Cloud are somewhat similar leading competitors. However, they are based on different approaches to business management.
When considering the right solution, it is essential to check if their characteristics align with the business needs. Don’t hesitate to contact the LeverX specialists, who can advise from a professional point of view, considering all your requirements.
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