Portbat Reviews [June] Shopping Here Is Risky or Not

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• It's a scam ...and they don't reply

  • I believe they are too
    The address is showing up as a farm house and the company name Portbat is not coming up but other companies are under that address n the phone number has been disconnected.
    Libby Holmes

    • Portbat is Not a company that you want to order anything from. I placed an order for a trampoline in mid April and just when I thought my trampoline was arriving at my house it wasn’t not even close to what I ordered. You can’t talk to anyone in the phone, it’s just emails so when I emailed them about the mix up and asked if they could get my correct order expedited for the inconvenience and I was told No and then when I asked for a full refund they said they could only give back 80% of my purchase to help cover some of the expenses. The best the said they could do was 85% and I should get it in 7-11 business days. It’s now day 12 and I sent another email asking about my refund for them to tell me it’s going thru a third party and it could take a month. DO NOT BUY ANYTHING from Portbat. They will send you the wrong merchandise and make you pay for part of the cost and wait even longer to get your money back.

      • We are sorry for something that went wrong with you, if you want an exact answer to your question, please go for the official website for further query…

  • Scam Web site, don't buy anything from them. Wish I knew how to get the site taken offline!

    • The worst experience I’ve ever had! Never received my order and now they sale it’ll get a month before i get a refund

    • Couldn’t agree more!

  • There a scam, I ordered a 10ft outdoor children’s trampoline and the sent me two face mask 😷.

  • SCAM ALERT
    Muffer is the same as Portbat & both are scams. They have the same email address & ship thru bogus 17Track & use the same shipping # multiple times. They claim my furniture was delivered to my mailbox. My mailbox is too small, duh. Instead I’ve been receiving small packages of face masks from China that I did not order. They provide BS shipping logs when you inquire and it’s all in a foreign language from made up ports. GEEZ – when you think prices are too good to be true, they are with these fake companies 🙁 Submit a dispute claim with credit card company immediately !!!

    • I ordered a trampoline. Waited a month a half. I received three face masks. Now they're saying I received my order. I don't think so... I'm reporting them to my Attorney General., Local Police, FTC. They offered me an 80 percent refund. Will not order from this site again. If they scam everyone out of money. They're making a killing.

      • Omg I just wrote them asking where my order and they just told me it was delivered on the 18 in mailbox.im going crazy because I’m thinking to myself like a trampoline can not fit in my mailbox but I did receive a set a 5 face mask and was wondering where they came from .now that I read yours and others comment now I see the item they said was delivered was not my trampoline but face mask omg

        • Omg as I'm reading these reviews I now know where i got these damn white masks from.. I order so much things that i didn't pay attention to it. I ordered a trampoline in May and it says it was delivered in June to my mailbox. There is no way in the world it fit. I already put a claim to PayPal and now that I know it was these mask im going to let them know I received the wrong item and this is not the first time this company has done this.

• Im currently buying a item and it shows you can post a review. So maybe that part has changed..

  • Have you received the item you purchased ?

    • No, I had my bank to investigate and I got a refund. It's a scam.

      • I had the same thing happen. I tried to resolve it with them and they kept sending me emAils saying they needed the order number and my legit email, all of which I provided to them. I also sent a copy of the receipt and they said it was blurry. It was clear on my side. I filed a dispute with PayPal but have not had any resolution as of yet.

    • I'm waiting for a chair I bought months ago it keeps saying in transit. I don't think I will ever order from this company ever again.

  • Please let me know if u got ur item I recently got scammed on another site for $200 and I'm really scared to get scammed again! I would like to order a trampoline, but wanna know for sure if in gonna get my item.

    • Seem like scam to me....after I ordered! Shall see, but more than shady. I would not again myself.

      • I ordered the trampoline for $65 on the 23rd the tracking number says it’s in China still and it’s been 3 weeks I’m debating on just calling my bank and canceling and getting my money back I’ll wait 1 more weeks before I do. Just incase

        • I order a trampoline also and I have not received anything I am on the fence about the speeding at if I do not receive something I haven't even received confirmation but yet my money is out of my credit card

    • Scammers

      • i ordered a trampoline too about a month again and still haven’t received it

      • If you didnt cancel it yet I would I order the trampoline for my daughters and it says it was delivered today and all they got was some stupid plain white face mask

      • Cancel!!! Cancel!!! THIS IS A SCAM!!!
        After waiting for weeks you’ll receive face mask.. I ordered a console table and received face mask like everyone else.

        • If your order is wrong, please go for a specific website to know your order track! Thanks for your response..!!!!

    • They scammed me out of $123! DO NOT ORDER FRIM THEM! They ship from China and make you think your items are coming but they send face masks!! Its a big screw you, but they will get theirs!

      • Yep they did it to me too but I ordered chairs

    • Omg I just wrote them asking where my order and they just told me it was delivered on the 18 in mailbox.im going crazy because I’m thinking to myself like a trampoline can not fit in my mailbox but I did receive a set a 5 face mask and was wondering where they came from .now that I read yours and others comment now I see the item they said was delivered was not my trampoline but face mask omg

  • I just ordered a trampoline for my daughter's bday and when I paid they said the page doesn't exist and they never responded either for my refund

• Hi Salina you ordered from Portbat? There are a couple of dresser's i really want n need their prices are great! But i cannot get a hold of them and it seems when i copied their address they have different names and it looks like a farm house for SALE? IDK please let me know if you get in touch with them?
  Thank you,
  Libby Holmes 301.378
  8428

  • It’s a scam!!!!!! I ordered a trampoline and received N95 masks! And they had the nerve to say they can only refund 80% because of shipping or whatever! How am I at fault for y’all sending me something other than what I ordered!!!

• I ordered and they show up in Chinese on my PayPal as a charge. I will give it a month and If I haven’t received my items I’ll report back.

• It's a scam. DON'T BUY FROM THEM. I Just purchased something with my credit card. After it processed.. It went back to the cart/checkout page and said my cart was empty. Tried to call them... Number is disconnected. Googled the address... A random house. AND I found another website called Musover with the exact same website and address... I knew it was too good to be true. Gonna have to cancel my credit card.

  • i ordered a chair , i’ve called disconnected ph, i’ve emailed them twice ... nothing ! it’s only been 3 days
    since i made the order, and the only thing i received saying and asking me to update my paypal? So i too will wait and see if the chair i ordered arrived luckily it was only 57.00 but still

    • I'm going through the same thing I ordered my chair in April haven't seen anything yet. Phone disconnected it keeps telling me my order is in transit. I think I made a big mistake ordering from this company the chair is paid for already.

      • They are scammers! I got face masks instead of my items

  • I looked all that up and yes it’s true, it’s a scam! Thankfully I was doing my research before because I too wanted to purchase a trampoline thinking this is a fuckin’ deal! but the address on there is a house on the market and I looked up the musover sight and that was was claimed a slam and has the same number address and website name. FAKE FAKE FAKE!

    • Thank you for the advice, I was about to order that same chair! It sounds so good to be true.

  • So fed up with these scam sites can they not find a real job to make money instead of trying to scam hard working people who are just trying to buy something for their children and still save a little money??!! This is some bulls*** and these people running these 'websites' needa face stiff penalties and/or jail time for doin stuff like this .. smh

• I just ordered from their last night.. seems scetchy .. But they updated me that the order was confirmed and I paid through PayPal Incase it was a scam, I trust PayPal.. so I’m hoping it’s not.. has anyone received anything they ordered from the site .

  • Hello I'm in the same vote I think. I too ordered merchandise I have a tracking number hopefully it's on its way it's been stuck in China airport for 5 days now I will let y'all know how it goes..

    • Ok I received mask no trampoline.. what a scam..

  • Following your comment in hopes of answer....

    • They are a scam..

  • I paid thru PayPal , I cancelled order within 5 min after ordering it, seller confirmed cancelation, I’ve been waiting for refund for almost month now, filed claim through PayPal,. I ordered a chair as well, so stupid of me.

• As I commented before I ordered from portbat a trampoline and I received a tracking number and it was shipped as of today by the shipping history... will update again if I receive it

  • Hi Summer, I wanted to buy the trampoline also but the site does not give me an option to use paypal. Please let me know if you receive the trampoline & the quality so I can order it. Cookie1105@icloud.com

    • I ordered a trampoline as well, on 4/21. Got an email with a USPS tracking # on 4/28 saying it shipped, I would receive it in 10-15 days. Tracking info stops on May 10th and USPS tracking keeps saying Origin post is preparing shipment.. I also paid with PayPal but they’re closed right now bc of pandemic! So is USPS cust Svc, so I can’t get any help right now! I’ve emailed at least 5 times, and also tried the non working number!! This is so frustrating! The address says it’s coming from WA but shipping from China... has scam all over it. I’m so pissed. Was a huge surprise bday present for my 9 year old who can’t have a party 😢😫🤬

  • Have you seen movement with tracking? I too want to get a trampoline but im hesitant..

  • Hi please let me know if you will get item i ordered something too

  • Just ordered a trampoline for my son - how did you get a tracking number??
    We got nothing in the mail or in the cart but the charges have been processed.
    Pretty sure it is coming from china but i have no tracking or order number. So confusing...

  • Please reply once you receive it. I am also planning to buy a trampoline. The price is too good to be true.

• I ordered a trampoline because it was a great price. I ordered on 4/15/20 and it was taking out of my account on 4/17/20. I ordered from here because they were located in WA. On 4/23/20 I received a tracking number and when I tracked it……it was shipping from China???? I immediately tried calling phone was disconnected so I emailed asking what was up with a non working phone number and why my item was being shipped from China because the reason I ordered from them was because they were in the states. This was my response “Hi, Because the phone number is too hot to connect, you can contact by email, we will reply you as soon as possible.” Notice that it is not grammatically correct nor did they even respond to why it was shipped from China when they are supposedly in the US. So I have tracked the number since then and my husband comes in today with the mail asking me if I ordered any facemasks……YEP they sent me 2….yes 2 facemask because I checked the tracking number and it was the same one. I emailed them again with NO response this time. I then went to my credit card and looked at the transaction…Portbat is not the name under the charge and the address was from AZ so I called the number….it is a law firm in KY! I immediately called my credit card company and typically you have to wait on a dispute for weeks sometimes, not this time! I explained everything, she put in all the information and they immediately refunded my money back on my card. Bottom line is THIS PLACE IS A TOTAL SCAM AND RULE OF THUMB IS IF IT IS TOO GOOD TO BE TRUE IT USUALLY IS!!! BE AWARE IF YOU TRY TO PURCHASE FROM THIS COMPANY!!!

• Has anyone received their purchases? I just tried to order a trampoline and once I pressed complete order the page loaded saying page can not be found. I checked my email and order history no record of my order. I checked my bank account next and the payment was taken out. Tried to call them and number is disconnected, google address and a listing for farm house shows up. I emailed them and I am awaiting their response. I really hope this is not a scam but it’s starting to look like it is😪

• Please update me if anyone received their orders before I order.